Privacy Policy

At ZUIHANG, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you use our site:

• Personal Information: When you create an account, make a purchase, or contact us, we may collect your name, email address, phone number, billing address, shipping address, and payment information.

• Non-Personal Information: We also collect non-personal data such as your IP address, browser type, operating system, and browsing behavior on our site, which helps us improve your shopping experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and complete your orders, including payment, shipping, and customer support.

• Customer Support: To respond to inquiries, resolve issues, and provide you with support regarding your purchases.

• Marketing: To send promotional emails, newsletters, or other marketing materials (only if you have opted in).

• Improvement of Services: To analyze website usage and improve our services, offerings, and user experience.

3. How We Protect Your Information

We take the security of your personal information seriously and implement various measures to protect it, including:

• Encryption: We use encryption protocols, such as SSL (Secure Socket Layer), to ensure your payment and personal information is securely transmitted.

• Access Control: We limit access to your personal information to authorized personnel only.

• Payment Security: We do not store your payment information. Payments are processed securely by trusted third-party providers like PayPal or via Cash on Delivery.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following trusted parties under the following circumstances:

• Service Providers: We may share your information with trusted service providers, such as shipping companies, payment processors, and customer support partners, to fulfill your orders and improve our services.

• Legal Requirements: We may disclose your information if required by law or to protect our rights, comply with a legal process, or prevent fraud.

5. Cookies

We use cookies to enhance your browsing experience and provide personalized content and advertisements. Cookies are small text files placed on your device that help us recognize you when you return to our site. You can manage your cookie preferences through your browser settings.

6. Your Rights and Choices

• Access and Update: You can access, update, or correct your personal information by logging into your account or contacting us directly.

• Opt-out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters, you can opt out by clicking the unsubscribe link in any email we send or by contacting us.

• Delete Your Account: If you wish to delete your account and personal information, please contact us, and we will assist you in processing your request, subject to applicable laws.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by ZUIHANG. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated version will take effect immediately. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at gqualityshop@foxmail.com.